Temporary closure of City Strand Customer Interaction and Motor Vehicle Licencing office

13 August 2025

The City wishes to inform residents that the Strand Customer Interaction and Motor Vehicle Registration and Licencing office will be closed until further notice following a pipe burst that has caused damage to the facility. The City apologises for the inconvenience caused.

As a precaution, the office has been temporarily closed while thorough assessments of the damage and the necessary repairs are undertaken.

Residents are kindly advised to make use of their nearest alternative Customer Interaction Centre or City Motor Vehicle Registration and Licencing office during this period. The City apologises for the inconvenience and we assure residents that the matter is receiving urgent attention so that services can resume as soon as possible.

Contacts
 
To register for eServices visit: https://eservices.capetown.gov.za/irj/portal
 
For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za
 
For municipal and City rental payments:
 
Online: www.Easypay.co.za or www.powertime.co.za
 
Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.
 
EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops
ATM: Contact your bank to add the City as an ATM beneficiary
 
For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT  
 
 
End

Published by:
City of Cape Town, Media Office